FAQ

How do I know you will do a good job?

We recommend you check out our catering testimonials. If you and/or your committee have never sampled our food, we invite you to come out for a tasting. Please call Athens Kouzzina Catering at 770-212-3399 to set up a time convenient to you. One taste and you’ll know we’ll do a great job for you.

How much notice do you need to book my catering?

For Drop-Off/Pick-Up Catering, we ask for 48 hours notice. However, please feel free to call us at 770-212-3399 for last minute orders. We’ll move heaven and earth to take care of you.

Do you have any minimums for catering?

Our Self-Service Catering packages require you order for a minimum of 10 guests.

Is Delivery Available?

Yes. Delivery charges are based on distance from the restaurant and size of the order. Please call 770-212-3399 for specifics.

What levels of service do you offer?

We currently offer the following:

  • Self Service Buffet: Served in disposable aluminum pans and trays; perfect for leftovers and easy clean up. You can either come to our restaurant or have it delivered.
  • Delivered & Dressed Buffet: We will drop off your buffet, set it up with wire chaffing dishes and Sterno.

What is your cancellation policy?

For all self-service catering orders, we require at least a four hour notice.

Can I Order Online or Get A Quote?

Yes. Click here to order online or click here to put together an online catering quote. We are always happy to take your order or put together a catering quote over the phone. Just call 770-212-3399.

What methods of payment do you accept?

We can accept cash, VISA, Master Card, American Express and Discover.

I only need some items catered. Do I have to purchase one of your buffets?

Absolutely not. We offer all of our catering specialties as a la carte catering items. Order exactly what you need.

Are there hidden costs with Athens Kouzzina Catering?

There are no hidden costs with Athens Kouzzina Catering. Our pricing is clearly outlined in the agreement form prior to your event, and you will not be surprised when you receive your final bill!

What happens if it rains on the day of my outdoor event?

Our policy is that we leave it up to the customer on whether or not to cancel the event. Your deposit cannot be refunded but can be credited towards a future event.

Is the distance charge a gratuity for employees?

No. Our distance charge is a charge that includes costs associated with transporting to the catered location Gratuities are not required but graciously accepted.

Am I limited to selections that are on the current menu?

Our menu serves as a guideline based upon our most popular food selections. Athens

Kouzzina Catering prides itself on letting you, the customer; “customize” your own menu. If you would like to serve something that is not on our current menu, please consult one of our booking managers.

Does Athens Kouzzina Catering offer food tastings prior to events?

Athens Kouzzina Catering does offer food tastings.

Do I need to pay the service charge and a delivery fee?

No. If you choose a delivery and set-up option, you do not have to pay a “service charge”, only a delivery charge. Equipment pickup is included in that fee. If we stay & serve your event (fully staffed, catered event) there is a service charge.

How far will Athens Kouzzina Catering go to cater?

Anything is possible. Please contact a representative to see if we will cater to your area.

What if I am on a restricted budget?

We can customize our menus to fit almost any budget. Please contact one of our booking managers with your specific budget concerns and we will come up with solutions for you.

Do Athens Kouzzina Catering Menus include plastic ware?

Yes, all items such as plates, napkins and utensils are already included in our pricing.